Delivery Terms
Shipping Policy (Shipping Policy)
Last updated: February 2026
This Shipping Policy applies to all orders placed via Compressoren.nu. By placing an order, you agree to the shipping terms below.
1. Shipping Location
All orders are shipped from the Netherlands.
2. Shipping Regions
We ship to the following countries:
Inclusive shipping regions
Netherlands
Belgium
Germany
France
Luxembourg
Other countries within the European Union
Shipping to other EU countries is available upon request.
Shipping costs for these destinations will be quoted after order confirmation.
Primary carrier: DHL or an equivalent logistics partner.
If certain remote areas or islands are excluded, this will be communicated to you prior to shipment.
3. Processing Time
Orders are processed during our business hours:
Monday – Friday
08:30 AM – 5:00 PM (CET)
Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Times
The delivery time depends on stock availability and the type of product.
Products in stock
Are shipped within 1–5 business days.
Customization / Delivery via supplier
Average 5–20 business days.
The exact delivery time will be confirmed after the order is placed.
Delivery times are stated on the product pages where applicable.
5. Shipping Costs
Shipping costs depend on the type of product and the destination.
A. Machines / Compressors
For deliveries within:
Netherlands
Belgium
Germany
France
Luxembourg
👉 Shipping costs are included in the price of the machine, unless otherwise stated.
For other EU countries:
Shipping costs may be quoted separately after order processing.
B. Parts & Accessories
Standard shipping: €9.95
Free shipping on parts orders over €250
For EU countries outside the Benelux: shipping from €19.95, depending on country and weight.
Where applicable, shipping costs are automatically calculated during checkout based on destination, weight, and order value.
6. Heavy and Bulky Shipments
Large compressors and pallet shipments may require special transport.
Shipping costs for heavy items may be calculated separately.
For deliveries outside the Benelux, transport costs may be confirmed after ordering.
If pallet shipping is required, we will confirm the delivery method and any additional costs in advance.
7. Delivery Terms for Heavy Equipment
For industrial machines and large compressors, the following applies:
Delivery standardly takes place to curbside (ground floor), unless otherwise agreed in writing.
Unloading equipment (e.g., a forklift) must be provided by the customer, unless otherwise agreed in advance.
Any special delivery requests must be reported prior to shipment.
If no adequate unloading facilities are present, additional costs may be charged.
8. Track & Trace
Once the order has been shipped, you will receive tracking information (if applicable).
For freight or pallet shipments, delivery may be coordinated directly with the customer.
9. Customer Responsibility
The customer is responsible for providing correct and complete information regarding:
Company name or full name
Street and house number
Postal code and city
Phone Number
Incorrect or incomplete data may lead to delays or additional shipping costs.
10. Force Majeure
We are not liable for delays resulting from circumstances beyond our reasonable control, including:
Carrier delays
Supplier issues
Natural disasters
Government measures
Strikes
In such cases, the delivery time may be extended.
11. Contact Information
For questions regarding shipping or delivery, please contact us:
Compressoren.nu
Phone: +31 (0)71 20 600 90
Email: info@witest.co.za
Business hours: Monday – Friday, 08:30 AM – 5:00 PM (CET)
